Business Communication Skills Training Tip #1

A TRUE Story how emotional intelligence and empathy works I was at a meeting located at a 5 star hotel. During the break I heard yelling at the front desk. A customer and employee were having an intense discussion. I walked over and said 3 questions to both the customer and employee. I used powerful …

Effective Stress Management Increases Productivity At Work

What is “Stress?” Stress is anything and everything with which we exert a pressure on ourselves. Basically, this pressure could be a mental tension or physical worry which comes out of us in various other sub forms. We do need a limited stress which motivates us to react to intense situations. This is positive stress …

Developing Your Emotional Intelligence Is Vital for Love, Peace and Joy In Life

What is emotional intelligence? There is wisdom that becomes available to us when we recognize that there is an intelligence inside us that empowers us to be able to manage our own emotions and to know that our emotions are our own. This is to say that we are a hundred percent responsible for how …